九个工作谎言 中文版(关于工作的九大谎言)

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本文节选自《九个工作谎言 中文版》

SMART，orbig，hairy，andaudacious.Itdoesn，tneedtocontainkeyperformanceindicatorsorbebuiltfromobjectivesandkeyresults.Ifagoalisgoingtobeuseful，ifitisgoingtohelpyoucontributemore，thentheOnlycriterionisthatyoumustsetitforyourself，voluntarily.Anygoalimposeduponyoufromaboveisanun-goal.Thisdoesn，tmean，though，thatthereisnothingweshouldcascadeinourorganizations.Sincegoals，doneproperly，areonlyandalwaysanexpressionofwhatapersonfindsmostmeaningful，thentocreatealignmentinourcompanyweshoulddoeverytl1ingwecantoensurethateveryoneinthecompanyunderstandswhatmattersmost.Andsothetruth:Thebestcompaniesdon，tcascadegoals;thebestcompaniescascademeaning.Theresearchintodiebestteamsgivesusdiefirstcluetothis.whenyouhaveameasurementinstrumentliketheeightquestionswesharedinchapter1，oneofthethingsyoucandoissomethingcalledfactoranalysis.This，inessence，tellsyouhowmanydifferentsortsofthingsyourquestionsaremeasuring-howclumpytheyare.Inalltheyearsofresearchingteams，companybycompanybycompany，wehadonlyeverfoundonefactorinoureightquestions一oneclumpofexperiencethatalleightquestionswereilluminatingforus一andwecalledtliisclump“engagement.”ButwhenweranthenumbersatCisco，somethingunexpectedhappened.First，twooftheeightquestionsbehaveddifferentlyfromtheothersixinonesliceoftheanalysis.weweren，tsurewhattliismeant，asitdidn，tshowupanywhereelse.Butlateron，weranourfactoranalysis，andthen，allatonce，thereitwas:asecondfactorappeared.Itwasmadeupofthesetwoquestions:1.Iamreallyenthusiasticaboutthemissionofmycompany.7.Ihavegreatconfidenceinmycompany，sfuture.Sowebeganthinkingoftheseasthe“company”factor，andtheremainingsixquestionsasthe“team”factor一andthesetvvofactorstogetheras“engagement.”Tobeclear，the“company”things一excitementaboutthemissionandconfidenceinthefuture一stillvaryfromagoodteamtoabadteam，andstillexpla

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inteamperformance.Butattliesametime，itappearsthattheymaynotoriginatefrom\\^/ithintheteam，astheothersixthings一safetyandtrust，asenseofexcellence，challengingwork，andsoon一clearlydo，butinsteadoriginatefromoutsidetheteamandthenbecomeamplified，ornot，\\^/ithintheteam.Putanotherway，whileateamlefttoitsowndevicescantakecareofmanyofitsownneeds，itapparentlycan，tcreateasenseofthebroadermissionandconfidenceinthefuturefromoutofthinair.So，inadditiontogivingourteamsandtheirmembersareal-timeunderstandingofwhatishappeningintlieworld，weneedtogivethemasenseofwhichhillwe，retryingtotake.Insteadofcascadinggoals，insteadofcascadinginstructionsforactions，weshouldcascademeaningandpurpose.Thebestleadersrealizethattheirpeopleare\\^/ise，tliattheydonotneedtobecoercedintoalignmenttliroughyearlygoalsetting.Theseleadersstriveinsteadtobringtolifefortheirpeoplethemeaningandpurposeoftheirwork，diemissionsandcontributionsandmethodsthattrulymatter.Theseleadersknowthatinateaminfused\\(/ithsuchmeaning，eachpersonwillbesmartenoughanddrivenenoughtosetgoalsvoluntarilythatmanifestthatmeaning.Itissharedmeaningthatcreatesalignment，andthisalignmentisemergent，notcoerced.whereascascadedgoalsareacontrolmechanism，cascadedmeaningisareleasemechanism.Itbringstolifethecontext\\^/ithinwhicheveryoneworks，butitleavesthelocusofcontrol-forChoosing，deciding，prioritizing，goalsetting-whereittrulyresides，andwhereunderstandingofdieworldanddieabilitytodosomed1ingaboutitintersect:M/ithdieteammember.Ourprevailingassumptionisthatweneedgoalsbecauseourdeficitatworkisadeficitofalignedaction.we，remistaken.whatwefaceinsteadisadeficitofmeaning，ofaclearanddetailedunderstandingofdiepurposeofourwork，andofthevaluesweshouldhonorindecidinghowtogetitdone.(〕urpeopledon，tneedtobetoldwhattodo;theywanttobetoldwhy.Toseewhatthislookslikeinprac

九个工作谎言书

tice，takeacloserlookatMarkZuckerbergandSherylSandbergofFacebook，andTruettCadiyofChick-fil-A.Thoughseparatedinage，religiousaffiliation，geography，andcompanyproduct，tlieyalldemonstrateasimilarfixation\\^/ithcascadingmeaning.Now，giventliechallengesthatbothFacebookandChick-fil-Ahavefacedlately，whetherbecauseoftheiruseoftheircustomers，data，inFacebook，scase，orbecauseoftheirpositionongayrights，inChick-fil-A，s，youmightaskwhywechosethesepeopleasexamples.(〕urreasoningistliis:peopleareimperfect，andsoifwearegoingtolearnfromrealpeople，then，bydefinition，wearegoingtohavetolearnfromimperfectpeople.Itisuptousalltosortwhatisusefulandvaluableaboutthesepeopleandtl1eircompanies，fromwhatisnot.Tenyearsago，inapostintendedtoclarifyhiscompany，smission，Zuckerberg\\^/rotethatFacebook，spurposewastomaketheworldmoreconnected.Aswewerev/ritingthischapter，headdedwhatheseesasmeaningfulnuancetothismission，saying:...we，remakingamajorchangetohowwebuildFacebook.I，mchangingthegoalIgiveourproductteamsfromfocusingonhelpingyoufindrelevantcontenttohelpingyouhavemoremeaningfulsocialinteractions.旦Youmaynotseethedistinction，buthedoes，andsotoday一justashe，sdoneeverysixmonthsfordielasttenyears-he，sintentonannouncinganotherdistinctiontotheworldand，moreimportantly，toallofthepeoplewhoworkforhim.ThisiswhatZuckerbergdoes.Hetakeshisvaluessoseriouslythat\\^/itlieachnewinsightofhis，hetweaksandcoursecorrectsandtweaksandlearnsandtweaksagain，andthenv/ithgreatweightandimportheannouncesthetweaktotheworld.Tosomepeople，thesesmallshiftsoffocusandtheiraccompanyingannouncementsmightseemportentous，exhibitingnomorethanthenarcissismofminordifferences，buttoheandSandbergtheyarepartofarelentlessefforttocascadetotheirteamswhattheytrulyvalue，\\(/iththeimplicitmessagethatifyoudon，tvaluewhattheyvaluethenyoumaywellbeonthe\\^/rong

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