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本文节选自《关于工作的九个谎言百度云》
membersscoresoneachoftheircharacteristics?Ifyousurmisetliatoneofyourteamisastrategicthinker,couldyouM/ithconfidencechooseanumbertosignifyhowgoodatitsheactuallyis?Couldyoudothesameforherinfluencingskills,orherbusinessknowledge,orevenheroverallperformance?Andifyouwereaskedhowmuchofthesethingsshehadinrelationtoeveryoneelseontheteam,doyoud1inkyoucouldweigheachpersonpreciselyenoughtoputanumbertoeachperson,srelativeabilities?Thismightsoundabittrickier一you,dhavetokeepyourdefinitionofinfluencingskillsstable,evenwhilejudgingeachuniquepersonagainstthatdefinition.Butifwegaveyouascaleofonetofive,\\^/itladetaileddescriptionsofthebehaviorsassociatedwitheachnumberonthescale,doyouthinkyoucouldusethatscalefairly,andarriveatatruerating?Andevenifyouareconfidentinyourownabilitytodothis,whatdoyouthinkaboutalltheotherteamleadersaroundyou?Doyouthinktheywouldusediescaleinthesameway,M/iththesamelevelofobjectivityanddiscernmentasyou?(〕rwouldyouworrythattheymightbemorelenientgraders,andso\\^/indup\\^/ithhighermarksforeveryone,orthattheymightdefine“influencingskills”differentlyfromyou?Doyouthinkit,spossibletoteachalloftheseteamleadershowtodothisinexactlythesameway?It,salottokeepstraight一somanydifferentpeopleratingsomanyotl〕erdifferentpeopleonsomanydifferentcharacteristics,producingtorrentsofdata.Butkeepitallstraightwemust,becausethisdatarepresentspeople,andoncecollected,itcomestodefinehowpeopleareseenatwork.Atleastonceayear,anumberofyourmoreseniorcolleagues\\^/illgathertogetherinaroomtodiscussyou.TheyM/illtalkaboutyourperformance,yourpotential,andyourcareeraspirations,anddecideonsuchconsequentialissuesashowmuchbonusyoushouldget,whetheryoushouldbeselectedforaspecialtrainingprogram,andwhenorifyoushouldbepromoted.Thismeeting,asyoumightknow,iscalledatalentreview,andvirtuallyeveryorganizationconductssomeversionofit.Theorganization,sinterestisinlookingonebyoneatitspeople一itstalent一andthendecidinghowtoinvestdifferentiallyinthoseindividuals.Thepeoplewhodisplaythehighestperformanceandpotential-thestars,ifyoulike一\\^/illnormallygetthemostmoneyandopportunity,whilethosefurtl〕erdownthescale\\^/illgetless,
九个工作日是什么意思
andthosestrugglingattlaelowerendofthescalewillmorethanlikelybemovedintoaeuphemisticallydescribedPerformanceImprovementPlan(PIP)andtherebyeasedout.Thesetalentreviewsarethemechanismthatorganizationsusetomanagetheirpeople.Theywanttokeepthebestpeoplehappyandchallenged,andsimultaneouslyweedoutthosewhoaren,tContributing.Since,inmostorganizations,thelargestcostsarepeople,swagesandbenefits,thesemeetingsaretakenveryseriously,andthemostpressingquestion一acentralpreoccupationofallseniorleadersinalllargeorganizations一is,“Howcanwemakesurethatweareseeingourpeopleforwhotheyreallyare?”Thisisawake-up-in-tlae-middle-of-the-nightsortofquestionforseniorleaders,becausetheyworrythattheirteamleadersmightnot,infact,understandthesortofpersontheorganizationneedsnearlyasclearlyastheseniorleadersdo,andfurtherthatdieteamleadersmightnotbeobjectiveratersoftheirownpeople.Tocombatthisworry,companieshavesetupallsortsofsystemsdesignedtoaddrigortothisreviewprocess.Theoneyoumaybemostfamiliar\\^/ithistheninebox.Thisisagraphsh0\\^/ingperformancealongthex-axisandpotentialupthey-axis,\\^/itlieachaxisdividedintothirds一low,medium,andhigh一tocreateninepossibleregions.Eachteamleaderisaskedtotl1inkabouteachpersononhisorherteamandthenplacethem,inadvanceofthetalentreview,intooneofthenineboxes-toratethem,thatis,onboththeirperformanceandtheirpotential.Thissystemisdesignedtoallowateamleadertohighlightthataparticularpersonmighthavebagsofpotential,andyetnothavetranslatedthatpotentialintoactualperformance,whereasanotherteammembermightcontributetop-notchperformance,andyethaveverylittlepotentialupside一he,smaxedoutinhiscurrentposition.withthisdatadisplayedinthetalentreview,theleadershipteamcandefinedifferentcoursesofactionforeachperson:dieformer\\^/illbegivenmoretrainingandmoretime,forexample,whilethelattermightjustbeofferedahealthybonus.Manycompaniesalsogivepeopleperformanceratingsonascaleof1一5,eitherinparallel\\(/ithorasanalternativetothenine-boxprocess.Again,eachteamleaderisaskedtoproposearatingforeachpersononhisorherteam.Then,beforeoraspartofthetalentreview,thereisameetingcalleda“consensus”or“calibration”meeting,which
九个工作谎言全文下载
goessomethinglikethis:yourteamleadertalksaboutyouanddefendswhysheendedupgivingyoua4rating,andthenhercolleaguesweighinonwhytheygavetheirpeople5s,or4s,or3s,whereupondebatesensueaboutwhatreallyconstitutesa4,whethera4ononeteamisthesameasa4onanotherteam,whetheryoutrulydeservea4thisyear,andifyoudo,whethertheorganizationhasenough4sleftovertoallowyoutohaveone.Iftheorganizationhasrunoutof4s一whichhappensoftensincemanyteamleadersarereluctanttogiveapersona3or,perishthethought,a2一thenyourteamleadermayhavetogiveyoua3andtellyouthat,thoughyoutrulydeserveda4,itwasn,tyourturntl1isyear,andthatsheMalllookoutforyounextyear.Thisiscalled“forcingthecurve,”whichisthenamegiventotheratherpainfulprocessofreconcilingtheorganization,sneedtohaveonlyacertainpercentageofemployeesshowupassuper-highperformers\\(/iththeteamleaders,tendencytogivehighratingstoeveryonesoastoavoidhavingunpleasantperformanceconversations.Forcedcurvesarenoone,sideaoffun,buttheyarefelttobeanecessaryconstraintonteamleaders,andawayofensuringthatrewardsareappropriately“differentiated,”sothathighperformersgetmuchmorethanlowperformers.Perhapswantingtoaddmoreprecisiontothewordsperformanceandpotential,manyorganizationshavecreatedlistsofcompetenciesthatteammembersaresupposedtopossess,andagainstwhichtheyareratedattheendoftheyear.Inchapter4wequestionedwhetherthesemodelsweretruereflectionsofwhatperformancelookslikeintherealworld.(Doesanyonereallyhaveallofthecompetencies?Canwereallyprovethatthosewhoacquiredieonestl1eylackoutperformthosewhodon,t?)Nevertheless,manyorganizationsstillrateeachpersonagainstsuchstandardchecklists.Toaidintl〕is,eachcompetencyisdefinedintermsofbehaviors,andtl〕enthebehaviorsaretiedtoaparticularpointontheratingscale.So,forexample,onacompetencycalledorganizationalsavvyandpolitics,ifyouseethattheperson“Providesexamplesofsavvyapproachestosuccessfullysolvingorganizationalproblems,”thenyou,drateherathree.Ifyouseetl1atshe“Recognizesandeffectivelyaddressespoliticallychallengingsituations,”youwouldrateherafour.Usingyourbehaviorallyanchoredcompetencyratingsasyourbuildingblocks,youwouldthenbeaskedtoconstructanoverall
关于工作的9大谎言
| 工作中九个谎言 | 九个虚拟工作谎言 |
| 九个工作谎言百度云 | 九个工作谎言如何购买 |
| 九个虚拟工作谎言 | 九个工作谎言与真相 |
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