读九个工作谎言后感(九个工作谎言读后感)

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本文节选自《读九个工作谎言后感》

term，andthelessgroM/thyou，llseefromyourteammembersinthelongrun.Findingitselfinnegative-criticismterrit0ry，thehurnanbrainstiffens，tenses，and一inmeaningfulways一resistsimprovement.彗一Machinesandprocessesdon，tdothat.Youcanfixamachine，youcanfixaprocess，butyoucan，tfixapersoninthesameway-peoplearen，ttoasters.So，whenitcomestoyourpeople，whatshouldbeyourhigh-priorityinterrupt?Ifwhatyouwantisimprovement，thenitshouldbewheneversomeoneonyourteamdoessomethingthatreallyworks.Thegoalistoconsciouslyspendyourdaysalertforthosetimeswhensomeoneonyourteamdoessomethingsoeasilyandeffectivelythatitrocksyou，justalittle，andthentofindawayoftellingthatpersonwhatyoujustsaw.Thissoundsaseasyas“catchpeopledoingdaingsright，”butaswe，llsee，there，salittlemoretoitthanthat.TomLandry，whocoachedtheDallasCowboysfortwenty-nineconsecutiveyears，wasoneleaderwhofiguredthisout.Earlyinhiscoachingcareer，\\^/iththeCowboysstrugglingatthebottomoftheleagueandabunchofmisfitsonhisroster，heintroducedaradicalnewmed〕odofcoaching.whiletheotherteamswererevie\\^/ingmissedtacklesanddroppedballs，Landryinsteadfocusedhisplayers，attentionontheir\\^/ins，howeverminor.Hecombeddaroughfootageofpreviousgamesandcreated，foreachplayer，ahighlightreelofwherethatplayerhaddonesomedaingeasily，naturally，andeffectively.HereasonedthatwhilethenumberofM/rongwaystodosomethingwasinfinite，thenumberofrightways，foranyparticularplayer，wasnot.Itwasfinite，andknowable，andthebestwaytodefineandknowtherightwaywastolookatthoseplayswheredaeplayerhaddoneitright.Sohesetaboutcapturingthesedistinctivemomentsofexcellenceandofferingthemuptoeachplayer.Fromnowon，hesaid，“weonlyreplayyour岫nmngplays”Now，ononelevel，hewasdoingthistomakehisplayersfeelbetteraboutthemselves，becauselikeallgoodteamleaders，heknewthepowerofpraise.Therelevantsurveyitemhereis“IknowI\\(/illberecognizedforexcellentwork.”Andaswe，veseen，thedatashowsthatpeopleonthehighest-performingteamsstronglyagreevriththisitemfarmorethanpeopleonlower-performingteams.吏ButLandrywasn，tnearlyasinterestedinpraiseashewasinlearning.Hisinstinctstoldhimthateach

九个工作谎言 epub

personwouldlearnbesthowtoimprovehisperformanceifhecouldsee，inslowmotion，whathisownpersonalversionsofexcellencelookedlike.Reallygreatperformanceoftenhappensinastateofflow，suchthatwe，rebarelyconsciousofwhatwe，redoing-MichaelJordanusedtowatchhimselfinpost-gamehighlightsandShakehishead，saying，“wow，Ididthat?”Byreplayinghisplayers，winningplaysLandrywastakingdaemoutsidethemselvesandall0\\^/ingthemtoseethecontoursandtherhythmofwhat“working”trulylookedlikeforeachone.Insodoing，hehopednotonlythattheywouldfeelmoreconfidentbutalsothatthey，dbeinabetterpositiontorepeatandbuildontl〕eiruniquestrengthsinaction.DavidCooperrider，professorofSocialEntrepreneurshipatCasewesternReserveUniversityandcreatorofthetheoryofAppreciativeInquiry，haspointedoutthatorganizationalgroM/thM/illalwaysfollowthefocusofyourattention.靼-TomLandry，twentyyearsearlier，wasapplyingthesameprincipletohisCowboys.Youcandothis，too.Nowadays，recognitionhasbecomeasynonymforpraise，butindoingsohasmovedsomewayfromitsorigins.ItcomestousfromtheLatinwordcognoscere，meaningtoknow，whichinturnstemsfromtheGreekwordgnosis，meaningknowledgeorlearning.Thus，tore-cognizeaperson，inessence，meanstocometoknowhimanew.Recognition，initsdeepestsense，istospotsomethingvaluableinapersonandthentoaskheraboutit，inanongoingefforttolearnwhosheiswhensheisatherbest.Thetricktodoingthisisnotjusttotellthepersonhowwellshe，sperformed，orhowgoodsheis.whilesimplepraiseisbynomeansabadthing，itcapturesamomentinthepastratherthancreatingthepossibilityofmoresuchmomentsinthefuture.Instead，whatyou，llwanttodoistellthepersonwhatyouexperiencedwhenthatmomentofexcellencecaughtyourattention一yourinstantaneousreactiontowhatworked.Forateammember，nothingismorebelievable，andthusmorepowerful，thanyoursharingwhatyousawfromherandhowitmadeyoufeel.(〕rwhatitmadeyouthink.(〕rwhatitcausedyoutorealize.(〕rhowandwhereyouwillnowrelyonher.Theseareyourreactions，andwhenyousharethemwithspecificityandMnthdetail，youaren，tjudgingherorratingherorfixingher.Youaresimplyreflectingtohertheunique“dent”shejustmadeintheworld，asseenthroug

工作群的三大谎言

honeperson，seyes一yours.Andpreciselybecauseitisn，tajudgmentorarating，butisinsteadasimplereaction，itisauthoritativeandbeyondquestion.It，salsohumble:whensomeonesaystoyou“IwanttoknowwhereIstand”shedoesn，tactuallymeanthis，andyou，frankly，areinnopositiontotellher一youarenottheultimateanddefinitivesourceoftruthforwhereshestands.Instead，whatshemeansis“IwanttoknowwhereIstandwithyou.”Andhappily，hereyourtruthisunimpeachable.witheachreplayingofdiesesmallmomentsofexcellence，relayedthroughthelensofyourownexperience，you，lleaseherintodierest-and-digeststateofmind，herbrainMnllbecomemorereceptivetonewinformationandMnllmakeconnectionstootherinputsfoundinotherregionsofherbrain，andshewilllearnandgrowandgetbetter.Itis，inshort，thebestrecognitionshecouldeverreceive.Youarelearningabouther，andrelayingthatlearningtoher，and，asonthebestteams，sheknowsthattomorrowyouMnllbedoingsoagain.Onsuchritualsisgreatperformancebuilt.Thenatureofyourattentioniskey.Ifateammemberscrewssomediingup，ofcourseyouhavetodealMnthit.Butrememberthatwhenyoudo，you，remerelyremediating一andthatremediatingwhat，sM兀ong，soamistakewon，thappenagain，movesyounoclosertocreatingexcellentperformance.IfanursegivessomeonetheM/rongmedication，ignoringthatmistakecouldbelethal.Soyoucan，ofcourse，saytohim，“Don，teverdothatagain!”Andyoucan，ofcourse，designaprocesstoensurethatthemedicineisalwaystriple-checkedbeforebeingadministeredtoapatient.Butasyoudothis，knowthatifthenursenowconsistentlygivesthecorrectmedicationtohispatients，thisdoesnotmeanhe，snowgivingexcellentcareleadingtoafasterandmorecompleterecovery.Correctingthenurse，smistakewon，tleadtothis，anymorethancorrectingsomeone，sgrammarMnllleadtoherM兀itingabeautifulpoem，ortellingsomeonethecorrectpunchlinetoajokeMnllmakethispersonfunny.Excellenceisnottheoppositeoffailure:wecannevercreateexcellentperformancesbyonlyfixingpoorones.Mistakefixingisjustatooltopreventfailure.Toconjureexcellencefromyourteamrequiresadifferentfocusforyourattention.Ifyouseesomebodydoingsomethingthatreallyworks，Stoppingthemandreplayingittodiemisn，tonlya

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综上：九个工作谎言读后感值得推荐阅读